What is Email Conversion Rate?

Email conversion rate is an email marketing KPI that measures the success of an email. It’s the percentage of people who take a desired action after reading an email. That could be buying, downloading a file, signing up for a newsletter or any other goal you set as a marketer. It’s a key metric because it’s a direct measure of an email’s success.

How to calculate email conversion rate

The email conversion rate is calculated by dividing the number of conversions by the number of emails delivered and then multiplying by 100. For example, if an email campaign gets 50 conversions and is sent to 1000 people, the email conversion rate would be 5%.

But note that the way you calculate email conversion rate can vary depending on the campaign’s goals. Some marketers may calculate the conversion rate based on unique opens or clicks rather than total emails delivered. Whatever method you choose should align with the campaign’s objectives and the action you want the recipient to take.

What affects email conversion rate?

Several factors can affect email conversion rate. These are the quality of the email list, the relevance of the content, the design and layout of the email, the clarity of the call to action, and the ease of the conversion process.

Also note that email conversion rate can be affected by external factors such as the time of day or day of the week the email is sent, the recipient’s device or email client and the current market conditions.

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    “We looked at 16 different agencies, interviewed 8 of them and selected InboxArmy as number 1 pick.”

    We hired InboxArmy to redesign Salesforce Marketing Cloud emails. The goal was to create a new master template that matched branding using industry best practices. After we signed the SOW, we had a couple discovery calls, submitted our brief and branding document. Once we were on the same page, InboxArmy did design in batches, we had 3 rounds of reviews and once all was finalized IA coded and implemented the templates for us in MC.

    During discovery calls, members of IA were present (covering design and coding). After that we always communicated with our representative, Charlie. Being able to understand branding and our needs, design capabilities, coding pace, responsiveness and always willing to go step beyond for this project.

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