Chief Executive Officer
Winner of the ANA Email Experience Council’s 2021 Stefan Pollard Email Marketer of the Year Award, Scott Cohen is a proven email marketing veteran with nearly 20 years of experience as both a brand-side marketer and an email marketing agency executive. He brings to our clients a unique blend of experience building and managing larger CRM and retention teams, sending millions of emails and SMS per week, and award-winning copywriting chops.
Ready to step up your email newsletter game in 2025? You’ve come to the right place. At Inbox Army, we’ve been in the trenches of crafting winning email newsletters for hundreds of brands. In this article, we’ll share what we’ve learned and the best practices from 20 amazing email newsletter examples. We curated them as […]
Newsletters are a key part of every brand’s email marketing strategy, and nonprofit organizations are no different. They’re a great way to encourage users to donate or volunteer. Plus, they help retain existing donors and volunteers. To ensure you have a highly effective nonprofit newsletter, we’ll: Take you through the benefits. Explain how to create […]
In B2B (business-to-business) marketing, email is usually your most important channel. It helps you nurture relationships with leads, establishes you as an authoritative voice within your niche, and can lead to increased conversions and revenue. What Is B2B Email Marketing? B2B email marketing is the process of promoting your business’s services or products to other […]
The heralded Welcome Email Series is the cornerstone of all successful email marketing strategies. This isn’t just a one-and-done email. If you aren’t utilizing a well-thought-out welcome email you are leaving money on the table. Yes, this is your chance to offer a quick 10% off to get customers in the door—a huge driver for […]
In 2024, effective email marketing is essential for any business – but getting it right is difficult. From designing eye-catching visuals to automating workflows, creating successful email marketing campaigns is really complex. That’s why you need to hire an email marketing agency. They’ll do the hard work for you and build a strategy that earns […]
Many B2B newsletters are incredibly dull and they get moved to the trash before you even open them. If your open rates are low, let’s face it—your newsletter might fall into this category. The good news: It doesn’t have to be this way. In this guide, you’ll find some valuable tips on how to create […]
The success of your business depends on the connection between your customers and your brand. The deeper the connection, the more your customers will buy from you and talk about your brand. But how do you measure this connection? Welcome to customer engagement metrics. Customer engagement metrics are used to quantify the connections you’re building […]
It can cost five times more to acquire a new customer than it is to retain an existing one, yet customer retention remains an underserved component of many marketing programs. Studies show that companies who employ effective customer retention programs