Experienced Martech Expert
Garin Hobbs is a seasoned Martech and Marketing professional with over 20 years of successful product marketing, customer success, strategy, and sales experience. With a career spanning across ESPs, agencies, and technology providers, Garin is recognized for his broad experience in growing email impact and revenue, helping launch new programs and products, and developing the strategies and thought leadership to support them. Understanding how to optimally align people, process, and technology to produce meaningful outcomes, Garin has worked to deliver sustainable improvements in consumer experience and program revenue for such brands as Gap, Starbucks, Macy’s, Foot Locker, Bank of America, United Airlines, and Hilton Hotels.
The economy is neither fully open, nor fully closed. We call this limbo. In a close-up view, the world seems to be standing relatively
Personalization. You know you need to do it, but you just need to know how—in a way that’s both effective and efficient. The good
Last year I wrote that I don’t like prediction pieces. Then, I broke my own rule, and I compiled a series of predictions that had
The advent of Mobile has created a radical shift in the financial industry. Standing out in the Fintech marketplace is becoming
While younger generations were more digitally equipped to accommodate the demands of the pandemic, financially they’ve
The last few years have imposed a lot of heavy acronyms imposed upon marketers. GDPR, CCPA, and IDFA to name a
The end-of-year shopping season is always an important time for brands, but this year, the season has assumed a particularly
As retailers prepare for the holidays and look for better ways to cater to customers’ new online and offline shopping habits, mobile
A well-executed personalized marketing program may resemble person-to-person conversations like those a shopper could
It’s not even November, but the holiday shopping season has already begun. With nearly two-thirds of consumers saying the
Shopping cart abandonment costs brands billions of dollars each year, and yet much of it can be avoided through better customer
Upgrades to technology doesn’t always have to mean a full digital transformation, sometimes modernization can get your
Growth Marketing. You may think that it’s one of those ever-present business buzzwords we always hear. But unlike terms
When it comes to user segmentation—the first of the four core pillars of personalization—you can’t have a one-to-one conversation
The end-of-year shopping season is always an important time for brands, but this year, the season has assumed a particularly
Customer experience matters, in fact, many think it will surpass price and product as the main brand differentiator. Avoid these pitfalls.
Amazon’s second-quarter earnings made one thing perfectly clear: If there was a king of retail for the coronavirus era, it would
Customer experiences that worked when your company was a small start-up won't necessarily scale as your organization grows.
Now, this may seem a somewhat alarmist point of view, but what’s missing is the context, and I think it’s this…It’s a fairly
2020: It wouldn’t be a new year without a passel of prophecies and things to come. Each industry has its fair share of oracles and
People love free trials. That’s the simple truth of human nature. But free trials are also an ideal opportunity to get your “hooks” into a customer and make them believe that your product is the end-all-be-all solution to their problems. You just have to get them to use it, believe it, and, yes, pay for it. It’s hard. Some trial users are just there to explore.
Is your company frustrated by lackluster app engagement? That tiny icon on users’ phones might be waving, but is it getting the attention it deserves? Beyond the initial excitement of downloads, are users actually sticking around
Welcome to the digital era, where banks dive headfirst into email marketing. The quality of your email marketing strategy could very well be the deciding factor in your bank’s lead acquisition and retention. Email marketing saves banks time and energy while simultaneously improving the ROI of their marketing efforts. In this all-encompassing guide, we’ll explore […]
Email marketing is an indispensable tool for fostering customer relationships, driving conversions, and, ultimately, securing long-term business success. For mortgage and loan businesses, email marketing guarantees you a direct and personalized channel for consistent communication with leads and clients throughout
Email marketing can connect insurance agents with potential clients and nurture existing relationships, paving the way for remarkable growth.
In financial services, connecting with your target audience effectively is imperative. Enter email marketing – the powerhouse of client engagement. Why should email marketing be a cornerstone of your financial services business, and how can you harness
Travel marketing is all about reaching the right prospect at the right time. As the window for holiday plans and vacation intent can be short-lived, it is vital to capture the attention of potential customers right away.