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Garin Hobbs

Experienced Martech Expert

Company

InboxArmy LLC

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Expertise

Email Marketing
Lifecycle Marketing
SMS Marketing
Retention Marketing
Copywriting
Blogging
Ecommerce
Multi-Channel Marketing

About

Garin Hobbs is a seasoned Martech and Marketing professional with over 20 years of successful product marketing, customer success, strategy, and sales experience. With a career spanning across ESPs, agencies, and technology providers, Garin is recognized for his broad experience in growing email impact and revenue, helping launch new programs and products, and developing the strategies and thought leadership to support them.  Understanding how to optimally align people, process, and technology to produce meaningful outcomes, Garin has worked to deliver sustainable improvements in consumer experience and program revenue for such brands as Gap, Starbucks, Macy’s, Foot Locker, Bank of America, United Airlines, and Hilton Hotels.

Article

Retailers need e-commerce to survive an economy in limbo

The economy is neither fully open, nor fully closed. We call this limbo.  In a close-up view, the world seems to be standing relatively  

Ask an Iterator: Garin Hobbs on Personalization

Personalization. You know you need to do it, but you just need to know how—in a way that’s both effective and efficient. The good

11 Customer experience related predictions for 2021

Last year I wrote that I don’t like prediction pieces. Then, I broke my own rule, and I compiled a series of predictions that had

DIGITAL DISRUPTORS: How Mobile Apps are Reshaping the Financial Sector

The advent of Mobile has created a radical shift in the financial industry. Standing out in the Fintech marketplace is becoming

Marketers Need to Rethink Strategies for Attracting Younger Generations

While younger generations were more digitally equipped to accommodate the demands of the pandemic, financially they’ve

First-Party and Zero-Party Data: The Path Forward

The last few years have imposed a lot of heavy acronyms imposed upon marketers. GDPR, CCPA, and IDFA to name a

How to Engage All Generations this Holiday

The end-of-year shopping season is always an important time for brands, but this year, the season has assumed a particularly

Retailers Embrace Mobile As Pandemic Holiday Shopping Ramps Up

As retailers prepare for the holidays and look for better ways to cater to customers’ new online and offline shopping habits, mobile

The Value of Personalized Marketing for Ecommerce

A well-executed personalized marketing program may resemble person-to-person conversations like those a shopper could

Brands Struggle to Strike the Right Tone This Holiday Season

It’s not even November, but the holiday shopping season has already begun. With nearly two-thirds of consumers saying the

Avoiding the High Costs of Shopping Cart Abandonment

Shopping cart abandonment costs brands billions of dollars each year, and yet much of it can be avoided through better customer

Transformation or Modernization: What Does Your Tech Stack Need?

Upgrades to technology doesn’t always have to mean a full digital transformation, sometimes modernization can get your

5 Steps to Building an Effective Growth Marketing Strategy

Growth Marketing. You may think that it’s one of those ever-present business buzzwords we always hear.  But unlike terms

3 Common Pitfalls of Segmentation and How to Avoid Them

When it comes to user segmentation—the first of the four core pillars of personalization—you can’t have a one-to-one conversation

How to Address Product Scarcity This Holiday Season

The end-of-year shopping season is always an important time for brands, but this year, the season has assumed a particularly

5 Common Mistakes to Avoid While Building a Holistic Customer Experience Strategy

Customer experience matters, in fact, many think it will surpass price and product as the main brand differentiator. Avoid these pitfalls.

Amazon Reports $5.2B in Net Income, Cruises Past Estimates

Amazon’s second-quarter earnings made one thing perfectly clear: If there was a king of retail for the coronavirus era, it would

Does Your Customer Experience Grow With Your Company?

Customer experiences that worked when your company was a small start-up won't necessarily scale as your organization grows.

Should Marketers Give Up On Personalization?

Now, this may seem a somewhat alarmist point of view, but what’s missing is the context, and I think it’s this…It’s a fairly

The Death of Personalization: Inevitable or Exaggerated?

2020: It wouldn’t be a new year without a passel of prophecies and things to come. Each industry has its fair share of oracles and

Listrak vs. Klaviyo: A Quick Comparison

If you’re looking to reap the benefits of marketing automation, Klaviyo and Listrak are the top platforms for discerning marketers. With these platforms, you can easily manage, personalize, and monitor the progress of SMS and email marketing campaigns at scale. Both Listrak and Klaviyo are powerful marketing tools. So how do you decide which of […]

Top Shipping Software for Ecommerce Businesses

Are you looking for a robust shipping software for your e-commerce business? Your search ends right. We’ve got some really cool innovations going on in the world of shipping software. But here is the harsh truth about the e-commerce business. Providing a stellar shopping experience for your customers doesn’t end at checkout. You need to […]

4 Ecommerce Lead Magnet Ideas (+Examples) To Drive Conversions

If you are an ecommerce business owner, you know how challenging it can be to attract and engage new customers. Not every visitor is ready to make an immediate purchase. For these online window shoppers, you still need a way to get their info so you can stay in touch with them for future purchases. […]

7 Top Klaviyo Alternatives And Competitors

Klaviyo has earned its reputation as one of the most widely used email marketing tools in the e-commerce space. Its advanced automation features, powerful segmentation capabilities, and personalized marketing campaigns make it a go-to choice for ecommerce store owners. However, despite these strengths, Klaviyo’s high cost and certain limitations could make you wonder – “Is […]

15 Ecommerce Email Marketing Strategies To Increase Conversion

Are you looking for a proven ecommerce email marketing strategy that cuts through the clutter and gives you a solid plan of action? Email marketing remains a powerful way to engage customers despite the rise of social media and other digital channels. According to Forbes, people are three times more likely to make purchases from […]

Klaviyo vs Constant Contact Comparison

Constant Contact and Klaviyo are two robust email marketing tools, each with their own strengths and weaknesses. At InboxArmy, we’ve been working in the trenches with hundreds of clients on both these platforms. In this comparison of Klaviyo vs Constant Contact, we’ll provide you the practical clarity to help you decide which one is the […]

Privy vs. Klaviyo: Which one is Best ?

In the bustling digital space, where 81% of SMBs rely on email as their primary customer acquisition channel, choosing the right email marketing tool is mission-critical. Consider this: The US ecommerce sales are projected to exceed $1.2 trillion in 2024. The stakes have never been higher.  Enter Privy and Klaviyo, two heavyweight contenders in the […]

A Guide to Email Marketing For Lawyers and Law Firms

Email marketing is a powerful tool law firms can use to build stronger client relationships, stay top-of-mind, and grow their businesses. It enables you to deliver highly targeted content that helps you retain existing clients and attract new ones. In this guide, we’ll take you through: The benefits 5 email marketing best practices The best […]

Podcast

Episode 2: Operative vs. Performative AI with Garin Hobbs of InboxArmy

We keep it in-house this episode. Scott Cohen and Garin Hobbs discuss AI in email marketing and how there are differences between “Operative” AI and “Performative” AI. We also discuss the importance of human expertise as well as the limitations of AI in fully understanding and responding to human emotions and motivations.