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Chris Donald

Co-Founder and Advisor

Company

InboxArmy LLC

Expertise

Email Marketing
Lifecycle Marketing
SMS Marketing
Retention Marketing
Ecommerce
Multi-Channel Marketing

About

Chris sent his first email campaign in 1995. He’s worked directly with Fortune 500 companies, retail giants, nonprofits, SMBs and government agencies in all facets of their email marketing and marketing automation programs. He’s also a BIG baseball fan, loves a good steak, and is mildly obsessed with zombie movies.

Articles

Sender Reputation – What It Means for Your Email Deliverability

What happens if your emails don’t make it to the inbox? No matter how innovative your design, content, and testing strategies are, they don’t matter if your emails don’t get delivered. So, how can you ensure your emails get delivered? By building and maintaining a solid, positive sender reputation. Your sender reputation determines whether the […]

The Truth about Fonts in Email Marketing

It’s been more than 40 years since the first email message was sent, and the look and feel of an email have come a long way since then. These days, design and fonts play a critical role in getting your email marketing message front and center with your subscribers. And web safe fonts, in particular, […]

Interactive Elements: Inspiring the Future of Email Marketing

It’s human nature to love interaction that inspires purpose and creativity. As opposed to plain PowerPoint slides, we embrace visually rich presentations more. This same idea holds true in the world of email marketing. That’s why email marketers and their email marketing templates have transcended to a world of interactivity in email. Why Add Interactivity […]

4 Tips & Ideas For Mother’s Day Email Marketing

ALERT: Mother’s Day is May 14th! Mother’s Day is that wonderful time of year where we commemorate all the selfless love and tireless efforts of our Moms — and marketers try to find the right tone to generate maximum revenue. Think it’s worth your while to put your best foot forward in your email marketing? […]

The Best Time to Send an Email is…

CLICK BAIT ALERT! Forgive my tongue-in-cheek headline here, but this is a common question I receive. The truth is there is no universal “best” time or day to send an email. The best time to send an email is the time that your readers and your customers want to receive them. And that time could […]

Separate Your Marketing And Transactional Emails for Better Email Deliverability

Every email you send affects your deliverability either in a positive or negative way. There are two general types of emails: Marketing Emails and Transactional Emails:  1. Marketing emails include “mass” message with the purpose of promoting a product or service. (This is also an important distinction in terms of anti-spam laws.) 2. Transactional emails […]

Get Over Send-o-Phobia! An Email Campaign Checklist to Ensure Your Email is Awesome

If you’re an email marketer, you’ve been there before—The sheer terror of having to hit the ‘SEND’ button. “Is the email good enough? I hope the links work and the images render properly. I hope it lays out well on mobile…” That ‘SEND’ button is powerful and fear-inducing. And despite all the tests, edits, proofs, […]

Let your Email Marketing Campaigns fall for an Email Marketing Agency this Valentine’s Day

Email marketing is a vital element of an effective marketing strategy. And something that is vital should be adequately orchestrated. But not all businesses have enough time and resources to plan and manage their email marketing campaigns. That is where your email marketing campaigns’ soul mate, an email marketing agency comes into the picture. But […]